Three Days in London with Kendra Thornton - The London Pass
Kendra Thornton in London

Three Days in London with Kendra Thornton

June 30, 2016 3:39 pm

US TV travel expert Kendra Thornton recently spent three days rediscovering London with the London Pass. Here she shares her experiences with the London Pass Blog.

It was great to be back in London! I like to think I know the city well, but I had not visited for several years, and London seems more vibrant than ever.

I took a daylight flight across the Atlantic for the first time in my travels, something I’ll recommend to every US traveler in future. It meant that after a very comfortable night at the Berkeley Hotel in fashionable Knightsbridge, I was wide awake and ready for my first day out and about in London.

Day 1
I headed first for Westminster Abbey, familiar to most Americans as the wedding venue for Prince William and Kate Middleton in 2011. Some of Great Britain’s most famous historical figures, including novelist Charles Dickens and scientist Sir Isaac Newton, had the honor of being buried here, but for me the big draw was getting within a few feet of the altar where Wills and Kate tied the knot. Everyone wants a photo of that spot!

Close by are the Churchill War Rooms. During World War II this underground warren was Winston Churchill’s secret headquarters, and from here he would hold conversations with President Roosevelt to plan each move in the war. The Transatlantic Telephone Room is tiny – probably the world’s most historic closet!

After getting the all-important tourist shots (as Chevy Chase would say, “Big Ben! Houses of Parliament!”) I rode a few stops on the hop-on, hop-off tourist bus that’s now included with the London Pass. I like to do this whatever city I’m in; what better way to travel between attractions and learn as you go?

I grabbed a bite to eat on the South Bank of the Thames – a popular hangout for Londoners on fine summer evenings, but a convenient lunch spot on a rainy sightseeing day for me – and jumped on the Underground heading for the last attraction of the day: Kensington Palace.

It’s the London home of William and Kate, and Prince Harry has an apartment here too. Sadly none of them made an appearance, but I found plenty to admire in the spectacular King’s Staircase and the beautiful Sunken Garden in the Palace grounds. And don’t miss the Fashion Rules Restyled exhibition of royal dresses worn by Princess Diana, Princess Margaret and the Queen herself.

Kendra Thornton at Westminster Abbey

Day 2
For day one I’d stayed pretty close to my hotel, checking out the west London sights. Now it was time to head east.

Taking the Tube across the city once again I arrived at the Tower of London. I had visited before but the Tower never fails to impress – nowhere else in London do you get quite the same sense of history mixed with danger. If you’ve got a London Pass you get to skip the lines too, which can be a real boon at busy times.

Once you’re inside, the first thing to do is make friends with a Beefeater! These famous and colorfully outfitted characters are actually the Yeomen Warders of the Tower, and they are a mine of information – I joined one of their regular tours and learned so much about this fortress, which was originally built on the orders of William the Conqueror. Did you know this year marks the 950th anniversary of the Norman Conquest of Britain?

I could have spent the whole day enjoying the Tower, but time is precious when you’re on a flying visit. So I took a quick walk over to another famous London landmark: Tower Bridge. I guess every tourist gets a photo of this but I actually went inside this iconic Victorian structure for an absolutely unique London view: through a glass walkway and down to the River Thames 135 feet below! Reassuringly, the glass is strong enough to handle the weight of an elephant, but it was still a strange experience to gaze down at my own feet and see both road and river traffic rushing by beneath them.

The great thing about this part of town is that there are so many attractions to visit, all within easy walking distance. Heading back west along the south side of the river I passed the Second World War battleship HMS Belfast and the 13th-century Southwark Cathedral. Right on the doorstep is the foodies’ paradise of Borough Market, with all kinds of healthy and indulgent treats waiting to be tried. Despite forbidding clouds (that London weather!) the rain held off long enough for me to enjoy a take-out late lunch in the Cathedral gardens.

Southwark, I learned later, is a part of town with many associations with Charles Dickens. But for my final stop of the day I was heading even further back in time to the days of England’s finest writer.

Shakespeare’s Globe Theatre is a faithful reconstruction of the writer’s own playhouse which burned down in 1613 when a cannon misfired during a performance. It’s an open-air theater, as were all such Elizabethan venues, a point which was not lost on me when, on cue, the London skies opened once again. Taking the hint, I headed back to the hotel to plan my evening!

Kendra Thornton Tower of London

Day 3
The last day, and time to get adventurous. That meant leaving central London and heading more than 20 miles west of the city centre to the Royal Borough of Windsor. On the agenda: Windsor Castle. But once again, there was much more to experience.

The London Pass comes in handy for Windsor – you get free travel from Paddington, which is the main rail station in west London. On arrival, the castle dominates the town. I took care to arrive well in time for the traditional Changing of the Guards ceremony, something you can catch most mornings at 11am as the guards march from the town’s High Street, up the hill and into the castle.

I spent a great couple of hours exploring one of the Queen’s official residences. More than 900 years old, Windsor is the oldest and largest occupied castle in the world, and it’s still Her Majesty’s favorite weekend retreat. The State Apartments are a treasure trove of lavish Royal furnishings and works of art, but the undisputed highlight for me was St George’s Chapel: breathtaking and majestic, several British monarchs were laid to rest here and it is hard to think of a more appropriate place.

The castle aside, Windsor is the kind of quaint English town you never want to leave. In fact, it’s two towns, Windsor and Eton, separated by the river. I found plenty of great options for lunch, from traditional English pubs to al fresco restaurants. But there was only one way to round off a great day out of town.

The character of Windsor, and I think of London generally, is shaped by the Thames. So it seemed only right to get out on the water on a Windsor river cruise, available at a discounted rate for London Pass holders. From the river I got a magnificent view of the castle, as well as Windsor racecourse and the world-famous Eton College, whose students have included Princes William and Harry, Homeland star Damian Lewis and Hugh Laurie of House fame.

As the river boat made its way back to the dock I found myself regretting my choice of an early morning flight back to Chicago. I had seen so much in London, and yet I had barely scratched the surface. Another day, even another few hours, would have been so valuable.

Goodbye, London. I enjoyed every minute of it. Even the rain. And next time, I won’t leave it so long….

Kendra Thornton Tower Bridge

100 Comments

  • marita says:

    very interesting

    • Adi says:

      Good Day,

      My name is Adi and I will be traveling to London from South Africa on 25 April 2017.

      I have a few questions:

      1. If I purchase the three day London Pass @ 90.90 without travel can I then purchase the Oyster Card at Heathrow Airport and load 25 pounds on it? The reason for this then I can use the Oyster card from the airport to my Hotel and continue using it for tour.

      2.https://tfl.gov.uk/: Is this the website to purchase my oyster card and collect at the airport?

      • KStock says:

        Yes, you can buy the oyster card separately, and I would recommend doing so. Any credit remaining on the Visitor Oyster card offered with the London Pass cannot be refunded (although it does not expire). If you buy a normal Oyster card when you arrive, you can get the remaining credit refunded before you leave.

        • Leisure Pass Blogger says:

          Hi Kevin,

          Any remaining credit on the Visitors Oyster Card (which is included with the London Pass + Travel package) can still be refunded at the end of your trip. The Oyster Card is owned and operated by Transport for London therefore it will need to be refunded by Transport for London – we cannot issue refunds on credit.

          Hope that helps!

          Best wishes,
          The London Pass team

      • louis lategan says:

        Good day
        Me and my wife arrive in London on the third of June 2017.Will we able to get a three day oyster card at Heatrow and at what cost?

        • Leisure Pass Blogger says:

          Hi Louis
          Thanks for your message. The Oystercard is a rechargeable plastic travelcard so there isn’t a day-duration Oyster Card. You can purchase an Oyster Card from any Transport for London ticket desk at airports or major train stations. If however, you plan to purchase the London Pass + Travel package, you will need to go to our Redemption Centre at 11a Charing Cross Road, London, WC2H 0EP

          Hope this helps!

          Best,
          The London Pass team

  • XAV says:

    YES!!!! the brice sourire

  • Leah says:

    Fantastic information….Thanks!

  • Kay Winslette says:

    Does a 3 day London Pass give us 3 days on the hop on/hop off bus? Or does the London Pass only give ONE day hop on/hop off bus when you buy a 3 day pass?

    • London Pass Blogger London Pass Blogger says:

      Hi Kay,

      With the London Pass, you will get a one-day Hop-on-Hop-off bus ticket that includes 60 stops and 5 different routes around the city. You can find out more here: https://www.londonpass.com/london-attractions/hop-on-hop-off-bus-tour.html

      Best, The London Pass team

      • John says:

        The link you sent says that a one-day pass includes one day of hop on/off. If you buy a two- or three-day pass, do you still only get one day to use the hop on/off bus? Thanks

        • London Pass Blogger London Pass Blogger says:

          Hi John,

          Thanks for your comment! The Hop On Hop Off Bus ticket is for one day only, whether you’ve booked a 2, 3, 6 or 10 day pass.

          Hope that helps!

          Best wishes, The London Pass team

          • Eva E Henry says:

            HI there. I have my London Pass for 3 days. We will be arriving on April 20th from a cruise ship docking in Southampton. Should we do the Hop On Hop Off the first day like the 21st? I have seen mixed reviews…..some say do it last…others say do it first. I am a travel agent…so I need to do as much as I can in a short period of time. We will be staying in Kensington at the Hilton. Thanks so much.

  • Lealie says:

    Do you need the ouster card too??

    • KStock says:

      Definitely not. Any credit left on the Visitor Oyster card offered here cannot be refunded (although it does not expire). It’s better to buy a standard Oyster card when you arrive and then get the credit refunded before you leave.

      • Leisure Pass Blogger says:

        Hi Kevin,

        Any remaining credit on the Visitors Oyster Card (which is included with the London Pass + Travel package) can still be refunded at the end of your trip. The Oyster Card is owned and operated by Transport for London therefore it will need to be refunded by Transport for London – we cannot issue refunds on credit.

        Hope that helps!

        Best wishes,
        The London Pass team

  • KAMEL says:

    can we use THE LONDON PASS at eye of London

  • piboul says:

    Nous avons un london pass pour 3 jours, ou faut il prendre les billets pour le bus hop on et la croisiere sur la tamise?

  • Ernst-August Meierkord says:

    Thanks

  • Cecilia Liew says:

    Hi , we plan to visit London from March 15-17 2017 with 3 days London pass ! We will going to stay near king cross st. Pancreas & estimated arrive around 2 pm. What kind of activities that you suggest we can do with London pass?

  • Rene' says:

    If we buy a 3 day pass must it be used consecutively! Thank you.

  • Sam says:

    If I get the 3 days pass, vs the 3 days pass with rides what’s the difference, either than the price?
    Let me know thanks

    • London Pass Blogger London Pass Blogger says:

      Hi Sam,

      Thanks for your comment! You can purchase a 3-day London Pass or a 3-day London Pass + Travel. The only difference between the two passes is that the Pass+Travel includes an Oyster travelcard. There is no difference in relation to which attractions are included.

      You can find out all information here: https://www.londonpass.com/how-it-works/what-you-get-with-the-london-pass.html

      Best wishes,

      The London Pass team

    • KStock says:

      Any credit left on the Visitor Oyster card offered here cannot be refunded (although it does not expire). It’s better to buy a standard Oyster card when you arrive and then get the credit refunded before you leave.

      • Leisure Pass Blogger says:

        Hi Kevin,

        Any remaining credit on the Visitors Oyster Card (which is included with the London Pass + Travel package) can still be refunded at the end of your trip. The Oyster Card is owned and operated by Transport for London therefore it will need to be refunded by Transport for London – we cannot issue refunds on credit.

        Hope that helps!

        Best wishes,
        The London Pass team

  • Simone says:

    May I choose which days i travel on or do they have to be 3 days in a row?

    • London Pass Blogger London Pass Blogger says:

      Hi Simone,

      Thanks for your comment! The passes work on a consecutive day basis, not 24 hour period, i.e. a 3-day pass will be for 3 days in a row. So once your pass is activated, you will be able to use it until the end of the final day of your pass duration. You can find out more here:
      https://www.londonpass.com/how-it-works/

      Hope that helps! 🙂
      Best, The London pass team

  • Cyndi Turner says:

    I am travelling from Canada and would like to purchase the London Pass with Travel. Can I travel using my mobile or do I need a physical pass? If I cannot use my mobile what other options are there as I do not wish to pay to have it shipped? I will be travelling from Heathrow to Paddington, how much would that cost me? It seems that if I have to pay to go pick up my card or have it delivered, I will not be saving any money and probably will cost me more in the long run.

    • London Pass Blogger London Pass Blogger says:

      Hi Cyndi,

      Thanks for your message!

      Unfortunately, as the London Oyster Card is owned and operated by the Transport For London department, there isn’t a mobile option for the travelcard. Therefore the Mobile London Pass does not include travel.

      If you do not wish to pay for shipping, you can choose to collect your Pass from our Redemption Centre in Central London: 11a Charing Cross Road, London, WC2H 0EP (Nearest Underground Station: Leicester Square, take Exit 1)

      The quickest way to travel from Heathrow to Paddington is via the Heathrow Express train – please note that you cannot use the Oyster card for this journey so would have to buy a separate ticket anyway. However, London Pass holders can save 20% on Heathrow Express train tickets, paying £20.90 for a single journey and £35.15 for a return (Full price: £27 and £41 respectively).

      We hope that helps! If you have any further queries, feel free to contact our Customer care team: info@londonpass.com

      Best wishes, The London Pass team

  • Celia says:

    If you buy the London Pass and have it downloaded to your phone how do you get the Oyster Card which is included for the Tube?

  • carlos carrizo says:

    Morning, please tell me the prices for the different period. Doesnt include metro transportation?

  • David Robinson says:

    We plan to be in London for 7 days, and are thinking that a three day London pass +Travel might do. We can then add funds to the Oyster card to complete the week. I assume we can use the Oyster card to get to Heathrow by tube (Piccadilly) at the end.
    Is this plan OK.

  • Dan says:

    Hi there,

    I bougth 3 Days London Pass + Travel Oyster, are they syncronized? in other words if we activate London Pass the day 1 in an attraction and use hop on hop off bus and no Oyster cards, and both cards ond Day 2 and 3, can we use the remaining credits for Oyster card on Day 4 or next days? thank you

    • London Pass Blogger London Pass Blogger says:

      Hi Dan,

      The London Pass and Oyster Card are separate so if you plan to use your Oyster Card first, it will not activate your London Pass. Additionally your London Pass will expire at 11:59pm on the final day of your pass duration however, you can continue using your Oyster Card after the London Pass has expired, as long as there is credit on the card.
      If you need to add more credit to your Oyster Card, you can do so with cash, debit or credit cards at any London Underground and Train Stations.

      Hope that helps! 🙂

      Best, The London Pass team

  • Can i use the Pass to travel by train or bus to towns like Oxford or Cambridge for the day.

    • London Pass Blogger London Pass Blogger says:

      Hi Kathleen,

      Unfortunately you cannot use the London Pass to travel as it is a sightseeing card, giving you free entry to London landmarks, museums, attractions, tours etc. There are exclusive deals that include day trips outside of London for our London Pass users, you can find full details here: https://concierge.londonpass.com/

      Hope that helps! 🙂

      The London Pass team

  • Lilypad15 says:

    If people say laughing can cure you, who is who said you can die laughing?

  • Marj says:

    Leaving for London from Hawaii March 15; Will I receive my London pass vial mail? Is the London Pass a card that I would keep in my wallet – as I don’t own a fancy smart / cell phone.
    And about how long will it take to receive the guidebook?
    Also, I read online that currently there is no mobile Oyster Travelcard option.

    Because I plan to stay outside of London – Woodside Park, would it be best to also purchase the London Travel card?

    • London Pass Blogger London Pass Blogger says:

      Hi Marj,

      You can choose to have your London Pass shipped direct to you or pick it up from our Redemption Centre in central London. Standard worldwide shipping takes approximately 15 working days from when you place your order.

      Unfortunately, there is not currently a Mobile Oyster Travelcard – the Transport For London department who own, operate and make the cards have not made a mobile option yet.
      You can use the Oyster Card across London’s transport networks from Zones 1-9, however please note that if you plan to use your Oyster card to travel in and out of Woodside Park (which is in Zone 4) every day, it may use up your pre-loaded credit during your visit, so you may need to top up your card while you’re in London.

      You can find out more information here: https://www.londonpass.com/london-transport/oyster-card.html

      Best wishes,
      The London Pass team

  • Elly says:

    Between March 23 to 27 will be in London. I want to know what kind of London Pass can buy for 2 people to visit the Eye, Big Ben, the museum Madame Tussard, Buckingham Palace? Any suggestions? Thank you

    • London Pass Blogger London Pass Blogger says:

      Hi Elly,

      Thanks for your message. The London Eye and Madame Tussauds are not included with the London Pass and unfortunately members of the public cannot visit Big Ben unless they fit a strict criteria and have contacted their MP or a member of the House of Lords to request a visit. Tours tend to be sold out for up to 6 months in advance.
      Buckingham Palace is only open for public tours in the Summer – 2017’s season will run from 22 July to 1 October, so if you plan to visit in March, you will not be able to book a tour to Buckingham Palace.

      The London Pass offers free entry to 60+ London attractions, such as Kensington Palace, Windsor Castle, Tower of London, Tower Bridge, Westminster Abbey and more, as well as a Hop-On-Hop-Off Bus tour and River Thames cruise. You can find out more information on all the included attractions here: https://www.londonpass.com/london-attractions/

      Hope that helps!

      Best wishes,
      The London Pass team

  • we are family of 4 ,planning to travel to london in the month of june , i want to know that is london travel pass is valid on tubes and buses and other govt. travel mode.

    thanks

    • London Pass Blogger London Pass Blogger says:

      Hi Sanjay,

      Thanks for your message. The London Pass is a city sightseeing card, however you can purchase a London Pass + Travel package that includes an Oyster Travelcard which allows you to travel across London’s transport networks. You can find out more information here: https://www.londonpass.com/london-transport/

      Best wishes,
      The London Pass team

  • Sharon Laur says:

    Hello.. we plan to visit London Sept. 2017 for 8 days.. main goal is to see Buckingham palace **including all the state rooms** what would you recommend for a pass??? I am new to London, never been…Looking to tour around for a week, using public transit.. simpler the better, but on a budget!

  • Susan Gornik says:

    we are traveling to Londod in May, and I need to find out if I am understanind the card use correctly:
    seems to me I am pre-paying for the listed attractions and then everytime I go to see one, that entry fee is deducted from my bought credit (3 days = BP 295). Same for the Oyster Card, I buy a certain value, and they deduct depending on how many zones I travel.
    Am I understanding this correctly?? This is what the website states:

    The London Pass is also subject to a “purse value” of maximum gate prices (a total value of attraction entries) related to the number of days on your pass. For example; with a 6 day adult London Pass (online price: £139) you get a whopping £565 worth of attraction entry! If you exceed your “purse value”, the pass will expire. Here is a complete breakdown of purse values.

    Thanks!!

    • Leisure Pass Blogger says:

      Hi Susan,

      Yes you’ve got that right! However, please note however that now the purse values have increased so eg. with a 6 day London Pass you get £575 worth of attraction entry!

      Hope that helps 🙂

      Best wishes,
      The London Pass team

  • MangoT says:

    Hi, we are traveling to London next month; just to check by purchasing the London pass with travel, means that we get unlimited “Free” access to those attractions and unlimited “free” rides on tubes and buses within those few days?
    Also, if we are planning to go to those stadium tours, do we need to book in advance?
    How do we go about it? What is the procedure like?
    Do advise.
    Thank you.

  • Himali Jayasuriya says:

    thanks for your fantastic information.

  • Bette says:

    If we purchase the online London Pass does that mean that our family can not split up and see different sites at the same time as the pass will be on one phone?

  • Karen says:

    Hi,
    We’ll be in London over the Easter Weekend. Will any of the attractions be unavailable?
    Karen

  • Pauline says:

    Does the pass have to be used on consecutive days or can you take a break in-between?

  • Anne Piccoli says:

    I am so confused! I need to travel around London for 3 days and see the attractions. Will the 3 day pass give me 3 days of hop/on hop/off travel or just one? If it includes just one, would the oyster card include both bus and train travel? I really don’t want to take cabs everywhere. Thanks for your help.

    Regards,

    AnneP

  • Jean says:

    I will be traveling from Clacton to London on several different days to sight see and wondered if it would be worth getting a London Pass if I can only use it on conservative days. Can you suggest something other than staying in London.

  • Wal Carter says:

    We are on a limited time frame ,is there a 2 day London Pass, if so what is the price ??

  • norisham Radzi says:

    will bring my family for the fist time to london.

  • Dnyaneshwar Somases says:

    Hi,
    My self Dnyaneshwar Somase from Pune India , travelling to London from April 20 to 23 , 2017 for 3 days, I want london pass for me. Can i buy the london pass – 3 days at Heathrow Airport arrival and also Oyster card to make travel in city for 3 days
    Please suggest , which best location to stay in london , so that i can cover maximum siteseeing of london in 3 days

    Please suggest and reply.
    Dnyaneshwar

  • Janette Richardson says:

    Hi! Our family of four (from Australia) is spending four days in London. Our adult daughter has a disability and has an Australian Companion Card which allows her companion to accompany her free of charge to attractions, shows and on public transport. . Is there an equivalent arrangement in England? So what I am asking is…should we not buy a London Pass for our daughter’s companion?
    Thank you. Janette

  • Philip says:

    Can I use the Oyster Card to take train travel between Brentford Station and Windsor & Eton Central Station.

    I will visit Windsor Castle with my London Pass.

    • Leisure Pass Blogger says:

      Hi Philip,

      Thanks for your message! Unfortunately you won’t be able to use your Oyster card on the train from Brentford & Windsor as it is outside of Transport for London’s network. You will need to buy a separate train ticket. Otherwise, you can head to London Paddington Station where you will get a free return train journey to Windsor via Slough – simply show your London Pass to the train barrier operators at Paddington and they will let you through.

      Hope this helps!

      Best wishes,
      The London Pass team

  • nazeerkhan rafeek says:

    only 3 day Itinerary is provided in website , please include itinerary for all packages so that we can plan which pass to choose , can we customize the places we want to visit for 3 day pass ?
    looking forward to your reply

  • Russilawati Jonoh says:

    I’ll be arriving London on the 27th. July, 2017. I would like to explore London on the 28th and 29th. July, 2017. Is it possible to continue using the London pass on the 13th Aug, 2017 since I will only be back to London on the 12th. Aug, 2017 after completing my Europe tour just to make the full usage of the 3 days pass?

    • Leisure Pass Blogger says:

      Hi Russilawati,

      Thanks for your message.

      Unfortunately once activated you must use your London Pass on consecutive days therefore you will not be able to use your Three Day London Pass for two days in July and for one day in August.

      You can find full details on how the London Pass works on our website:
      https://www.londonpass.com/how-it-works/

      Best wishes,
      The London pass team

  • Maulik says:

    Hi,

    Where can I collect oyster card as there is no address mentioned ?
    Also Can I collect oyster card from LHR airport ?

    • Leisure Pass Blogger says:

      Hi Maulik,

      You can purchase an Oyster Card from any Transport for London ticket desk at airports or major train stations. If however, you plan to purchase the London Pass + Travel package, you will need to go to our Redemption Centre at 11a Charing Cross Road, London, WC2H 0EP

      Hope this helps!

      Best,The London Pass team

  • Mario Hoang says:

    Hi London Pass team,

    My family are going to visit London from 6jun to 19jun and we’re planning to buy the London pass + Travel package 10 days for me and my wife.
    – Do we need to buy the Oyster card? or the Oyster card already included in the London pass?
    – Do we need to buy the London pass + Travel package for our child 3 and 10 years old?

    Many thanks
    Mario

    • Leisure Pass Blogger says:

      Hi Mario,

      Thanks for your message.

      The Oyster Card will be included in your London Pass + Travel package.

      Children under 11 years of age can travel for free on London Transport with an Adult holding a valid Oyster Card. And Children under the age of 5 do not need a London Pass therefore you will only need to purchase 1 Child London Pass for your 10-year-old.

      Hope this helps!

      Best wishes,
      The London Pass team

  • nina kryzak says:

    So if i understand the London Pass description, I can purchase it with the Oyster Card, have the passes sent to me in the US and first use the Oyster Card as the airport when I arrive to London? Thanks

    • Leisure Pass Blogger says:

      Hi Nina,

      Thanks for your message! Yes, if you plan to have your London Passes + Oyster cards shipped to you – you can start using the Oyster card as soon as you arrive in London and it will not activate the London Pass. Please note that you cannot use the Oyster Card on the Heathrow or Gatwick Express – the Oyster Card is only valid for use on Transport For London networks, this includes the Underground, Buses, Trams, DLR and Overground Trains.

      You can find out more on our website:
      https://www.londonpass.com/london-transport

      Hope this helps!

      Best wishes,
      The London Pass team

  • LEONARD LIM YISHENG says:

    Good day,

    I placed an order for London pass on 9th May 2017 and it’s been fulfilled and dispatched on 11th May 2017. However, as I will be leaving to Paris on 10th June, I am quite concerned whether the pass will be delivered on time as I chose a standard shipping service that takes 15 days to have our order at my doorstep, which is in Malaysia. Thus, I’d like to ask for your kind advice on this matter and some useful suggestions as well if the order can’t be delivered on time.

    Thank you in advance.

    Have a pleasant day ahead.

    Regards,
    Leonard

    • Leisure Pass Blogger says:

      Hi Leonard,

      We would advise contacting our Customer Service team as they will be able to help you directly with queries regarding Shipping, Delivery, Orders etc. info@londonpass.com

      Hope that helps!

      Best wishes,
      The London Pass team

  • Peter Hamilton says:

    If I purchase a 3 day pass can I use the hop on hop off bus on all 3 days?

    • Leisure Pass Blogger says:

      Hi Peter,

      Thanks for your message! No, the Hop On Hop Off Bus tour is for one day only. You can choose whichever day during your London Pass duration you’d like to join the bus tour. Please note that using your London Pass on the bus tour will activate your Pass.

      Hope this helps!
      Best wishes,
      The London Pass team

  • Bryan Morris says:

    I am coming to London on 3 July 2017 and I have already purchased 2 adult and 1 child Oyster card with travel. The child is 11 years old. If I am reading the website correctly a paper ticket will be issued for the child for offpeak travel only which will not work because our adult cards allow us to travel at any time. It seems I should have purchased an Oyster card without travel for the child and then separately purchased an Oyster card at a ticket machine and had it loaded with the child discount at the London transport office. Also, on the adult cards can I get the GBR3 and any unused credit refunded at a ticket machine?

  • Patti Gibson says:

    My husband and I will be visiting London for 9 days, arriving on July 25, 2017. I’ve already purchased tickets for Buckingham Palace, Westminster Abbey, and Kensington Palace. Is there any advantage for us to buy a London Pass? We’re staying in the Vauxhall area, not far from the tube station.

    • Leisure Pass Blogger says:

      Hi Patti,

      Thanks for your message! We would advise having a look at the attractions included with the London Pass and working out which attractions you’d like to visit. Then calculate the full gate prices for all those attractions and comparing price with the London Pass durations:
      https://www.londonpass.com/london-attractions/

      Hope this helps!

      Best wishes,
      The London Pass team

  • Claudia says:

    If we purchase the online London Pass does that mean that our family can not split up and see different sites at the same time as the pass will be on one phone?

    • Leisure Pass Blogger says:

      Hi Claudia,

      Thanks for your message! No – each person will have an individual pass, even if it’s a Mobile Ticket so you can choose to do separate attractions. The Mobile Ticket will be synced to a mobile phone initially but then you can forward each individual pass to the other people in your travel party.

      Hope this makes sense & helps!

      Best wishes,
      The London Pass team

  • Natalie says:

    If I purchase a London pass, am I guaranteed entry into attractions that are currently sold-out online? For example, Kensington Palace is sold-out online for the month of June, would this pass gain us access?

    Thank you,
    Natalie

    • Leisure Pass Blogger says:

      Hi Natalie,

      Thanks for your message!

      Yes, you don’t need to worry as you’ll still gain free entry to included London Pass attractions even if they are sold out online. In regards to Kensington Palace – please note that due to the popularity of the Diana Exhibit, there is currently no Fast-Track Entry so we advise visitors to leave extra time. However, your London Pass will still grant you free entry!

      Hope this helps!

      Best wishes,
      The London Pass team

  • Jennifer Richardson says:

    We arrive in London on 23/12 on Eurostar. What is best way to get from station to central London (Grosvenor Hotel). Will all attractions be open on 24/12? Also will we be able to use the Oyster card on 24/12. Is everything closed on 26/12 (including hopon hop off buses). What is best way to get to Blackheath? Thank you.
    Jennifer

    • Leisure Pass Blogger says:

      Hi Jennifer,

      Thanks for your message.

      The Eurostar gets into London St. Pancras which is in Central London and very well connected by different London Underground lines so it will be very easy for you to get around. Unfortunately most London attractions are closed or operating very limited opening hours over the Christmas period (from 24 – 26/27 December). We would advise planning your visit accordingly and if possible, choose to activate your London Pass after the 26 December so as to make the most of your pass.

      Hope this helps!

      Best wishes,
      The London Pass team

  • Anisa Shreef says:

    Hi There

    Is the Oyster card also available at Gatwick?

    • Leisure Pass Blogger says:

      Hi Anisa,

      You can purchase Oyster cards from all major train stations and airports.

      Best wishes,
      The London Pass team

  • dafan ester says:

    hi
    where can i buy the london pass?

  • More says:

    Hi Does 3 day london pass include entry to London eye and sea life aquarium?

  • Tom DeGeorge says:

    Hello We will be in London for three days in July then we are heading to Oxford. I have purchased a London Pass for two days and am looking forward to all the great things we can do. My question is what is the best way to get to Oxford form London?
    Thanks
    Take Care
    Tom

  • Emmanuel says:

    Hello

    We’re about visiting London next week, my 15 year old daughter and I from monday 10th to friday 14th. We’ll be in a house in zone 3. We read so much information about travel cards, we feel puzzled and would like you to make us enjoy the best for this lapse of time.
    I’d like to know if there are favourable solutions to enjoy the hop on hop off bus tour,Warner Bros Studio Tour, the making of Harry Potter and the London Eye.
    We’d like to pay from France in euros to make it interesting and done before getting to London, is it possible ?
    Thanks for your help.
    Regards
    Emmanuel

  • Azza Rahmat says:

    hai.. im from malaysia.. i plan to use london pass when i visit london on next 15/7/17.. where i can get it? i think it already late for shipping…..
    another question.. i plan to stay at wimbledon south when im in uk… is it benefit for me to choose london pass with travel ? can im use oyster card via tube from wimbledon to london?

  • rosfaizah says:

    hai.. im rose from malaysia. i will visit london next sunday. i plan to stay at wimbledon. is it benefit for me to buy london pass plus oyster card together?
    i thought already too late for shipping if i want to buy london pass now because im from malaysia. where can i get it, when im already in london?

    hope u can reply my question . TQ

  • Hi there my sister and I will be in London on September 28 I need to know does all public transportation run 24 hours because we plan on taking the Eurostar from London to Paris on Friday September 29 and we’re gonna take the earliest departure time

  • Hi there I would like to know what London network do I travel on to get to st pancreas international on Friday September 29 so I don’t miss my 5:40am departure to Paris I will be staying at heathrow/Windsor Marriott hotel

  • Kathy Polansky says:

    what is an oyster card and what is it for

  • Wim van Emden says:

    Good afternoon,

    My question is :
    I have London Passes for 1 day for my daughter and me. Can I upgrade them to 2-day passes (and pay the difference in price) ?

    Thanks,

    Wim

  • Ioan Farcas says:

    Hello !

    Do I get free entry to all attractions in the list if i book only a London Pass (without Oyster) ? Or are there some attractions that offer free entry only if Oyster is booked with London Pass ?

    Thank you !

    • Leisure Pass Blogger says:

      Hi Ioan,

      Thanks for your message. All attractions are included on the London Pass with or without the Oyster card! 🙂

      Hope that helps!

      Best wishes,
      The London Pass team

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